General

Order

• Can I Return or Exchange my Candle?
• I'd Like to Change My Order
• My Order Arrived Damaged
• How Do I Change My Delivery Address?
• How Do I Access My Account Information?
• How Do I Apply a Coupon Code?

Product

• How do I properly extinguish my candle?
• Can I customize my Monthly Subscription Box?
• How can I manage my Monthly Subscription Box?
• What should I do if my Mason Jar lid is stuck?
• How Are The Candles Made?
• Why Soy Wax?

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Shipping

• What do I do if my order hasn’t moved?
• Do You Offer 2-Day Shipping?
• How Do I Track My Order?
• When Will I Receive My Happy Mail?
• My Order Hasn't Arrived
• What Do I Do If My Candle Arrived Damaged?

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Payment & Gifting

• What Forms of Payment are Accepted?
• Do You Have Any Special Discounts?
• Can I Add a Gift Note to My Order?
• Do You Offer Gift Cards?
• Can I Send Candles As a Gift?

Other

• Will You Donate Candles For My Cause/Event?
• Happiness Guarantee
• Canadian Text Signup
• How Do I Become a Texting Bestie?
• Do You Offer Wholesale?
• Where Can I Purchase Candles?

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