General

Order

• Can I Return or Exchange my Candle?
• I'd Like to Change My Order
• My Order Arrived Damaged
• How Do I Change My Delivery Address?
• How Do I Access My Account Information?
• How Do I Apply a Coupon Code?

Product

• How Are The Candles Made?
• Why Soy Wax?
• Discontinued Wax Melts
• What Are The Most Popular Fragrances?
• What Length Should I Keep My Wick?
• How Long Should I Burn My Candle?

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Shipping

• Do You Offer 2-Day Shipping?
• How Do I Track My Order?
• When Will I Receive My Happy Mail?
• My Order Hasn't Arrived
• What Do I Do If My Candle Arrived Damaged?
• Shipping Information

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Payment & Gifting

• What Forms of Payment are Accepted?
• Do You Have Any Special Discounts?
• Can I Add a Gift Note to My Order?
• Do You Offer Gift Cards?
• Can I Send Candles As a Gift?

Other

• Candle Guarantee
• Canadian Text Signup
• How Do I Become a Texting Bestie?
• Do You Offer Wholesale?
• Where Can I Purchase Candles?
• What is an Antique Candle Restock?

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Candle Guarantee

• What is the Candle Guarantee?