Does your shipment read delivered but still hasn't arrived?
We are so sorry about this, friend! If this has occurred, we usually recommend waiting 1-2 days after receiving a delivery notification to allow the candles to show up (we know you are ready for that happy mail!). If they still aren't at your doorstep within that time frame, reach out here and we'll be more than happy to help further!
Did you just order your happy mail?
Typically, we can ship out orders within 2 business days or less! Once your happy mail is shipped, it takes between 4-6 days for your happy mail to arrive on your doorstep (assuming no unexpected delays occur).
Please allow for additional processing time during the holiday gifting season or promotions.