We know it can be tricky to purchase candles online (is there a scratch and sniff feature, yet?!). Here at Antique Candle Co.®, our top priority is to make sure you are happy with EVERY SINGLE CANDLE, every single time. A candle not smell like you expected? Did your candle arrive in less-than-absolutely-perfect condition? Reach out to our Candle Care team here - we’re happy to replace your candle for FREE + help find a candle you’ll love.
This guarantee is subject to the following exclusions and therefore shall not apply to the following: any free candle promotion, candle testing product, limited edition candles, seasonal non-candle items, subscription box only products, or any product involved in transactions over 1-year-old. Antique Candle Co.® limits the Candle Guarantee to two items per customer per order. Further limitations for the Candle Guarantee may apply. All candles are made of 100% soy wax, and can be subject to slight imperfections (frosting on jar, top of candle, etc.) Upon request and review, our Candle Care team will refund or replace your unloved candle(s) and/or accessory(s) for free with another product of an equal value. Orders with 3+ unloved products or accessories will not qualify for our Candle Guarantee and must follow our Exchange or Return policies.